The Motor Ombudsman has partnered with Alliance Automotive Group (AAG), a distributor of passenger and industrial automobile components.
This partnership reinforces AAG’s demonstration of their dedication to business greatest observe and customer support by their 1,200-strong, nationwide Accepted Garages Community throughout the UK, together with AutoCare, High Truck, United Storage Companies, and NexDrive.
Tim Clement, head of workshop options at Alliance Automotive Group UK and Eire, stated: “We’re very excited to be partnering with an authority within the automotive sector, comparable to The Motor Ombudsman.
“We would like our garages to be the easiest that they presumably might be, and this collaboration reinforces our dedication to all the time elevating the bar even greater on the subject of the extent of service and work delivered to motorists, and finally challenges the established order.
“We look forward to working with The Motor Ombudsman and building on the formidable expertise that this collaboration will offer.”
If any member of AAG’s Storage Networks programme has an unresolved dispute with a buyer, they are going to be invited to use for accreditation to The Motor Ombudsman’s complete Chartered Buying and selling Requirements Institute (CTSI)-approved Motor Business Code of Apply for Service and Restore.
Garages will be capable to signpost shoppers to The Motor Ombudsman for help to assist conclude disputes.
Invoice Fennell, Chief Ombudsman and Managing Director of The Motor Ombudsman, stated: “AAG and their storage networks align with our values of their quest for the very highest stage of buyer satisfaction and to do the fitting factor by their shoppers.
“This partnership therefore brings together two prominent organisations in their field with a common goal to move standards forward in the motor industry, and allow more motorists to have access to reputable garages that are committed to excellence.”
