Vanaways UK have revealed plans to double turnover to £200m within the subsequent two years.
The corporate has been rising quick. Within the 12 months to December it noticed pre-tax income decline -2.9% to £2.21m on turnover up 130% to £109.4m.
Founders Adam Carter (left) and Chris Jakeways stated they deliberate to double turnover within the subsequent two years.
“We’re aiming for £200m turnover and vehicle sales in excess of 10,000 units within the next 24 months,” stated Carter.
“However we need to do it proper. We might develop faster by spending heaps with Google, driving leads and treating clients poorly. However the place would that go away us?
“Instead, we’re trying to grow organically, continuing the ethos which got us where we are now. We may be turning over £100m already, but we’re only just getting started.”
Vanaways employs 70 individuals across the UK and at its HQ in Ham Inexperienced, outdoors Bristol.
“In 2023 we went again to the drafting board with hiring. We basically wrote a want record of all the perfect employees who we’d beforehand labored with and who we want to be on the firm. Then we tasked a recruitment firm with going out and hiring them.
“We additionally took the strategy that in the event that they’re ok, they will work from wherever within the nation. We’re fortunate in that we don’t actually need a set place as we work nationally. So, we now have employees primarily based all throughout the UK.
Carter stated that AI is being utilized in managing buyer relationships and driving efficiencies within the gross sales course of.
“We’re investing in technology to optimise the customer experience,” he stated. “Our telephone system is already synthetic intelligence-linked so that each phrase spoken is transcribed and any purple flag phrases will alert managers in actual time.
“Sooner or later, we plan to make use of know-how to discover learn how to acquire new clients and guarantee out employees are ready to answer their calls for faster than ever.
