25 Years of Kind R – The 2001 Civic Kind R (EP3)
Honda UK and Autoguard Warranties have gained this yr’s Motor Ombudsman Buyer Service Star Award trophies.
The Buyer Service Star Awards have been unveiled in 2021 to recognise the UK head places of work of the organisations accredited to The Motor Ombudsman’s New Automobile and Car Guarantee Product Codes of Follow.
Mixed, there are presently greater than 60 companies which can be dedicated to the Codes.
Practically 3,300 on-line nominations have been submitted by motorists within the newest Star Awards contest.
These are brief accounts written by shoppers which showcase distinctive ranges of service delivered by companies and people after going past the decision of responsibility, making them worthy of being recognised with a trophy.
A shortlist was then drawn up by The Motor Ombudsman to find out the companies and people within the remaining 30.
It was the entry from a client relating to their communication with Honda UK that stood out for all three judges. With the person proudly owning a 30-year-old automobile, and with components arduous to return by for his or her mannequin, the customer support group went above and past to supply data on what was wanted for repairs, with calls to the house of the model in Japan to make sure that the patron was outfitted with the suitable data to rectify a fault with a roof mechanism on their sports activities automotive.
Autoguard Warranties clinched their second title in 4 years having gained a Buyer Service Award in 2021. This yr’s trophy recognised a dedication to distinctive service every time the shopper made contact with the enterprise, and for going the additional mile to offer environment friendly help to swiftly organise the restore of the patron’s automobile.
