The Motor Ombudsman has welcomed Large Motoring World to its Chartered Buying and selling Requirements Institute (CTSI)-approved Motor Trade Codes of Apply portfolio.
As a part of the accreditation, 12 Large Motoring World places throughout the nation have dedicated to the rules outlined within the Car Gross sales and Service and Restore Codes.
Laurence Vaughan, CEO of Large Motoring World, stated: “Our Motor Ombudsman accreditation showcases our willingness to always do the right thing by our customers, and to strive to go above and beyond to create a positive and memorable Big Motoring World experience for which we have become renowned.”
“Having the steerage of an authority, similar to The Motor Ombudsman, will probably be a beneficial useful resource to additional the educational of our groups, and the continued growth of our enterprise.
“It will equally provide a unique opportunity to hone existing processes and to challenge the status quo, so as to ensure that we continually meet the high expectations of today’s discerning customers.”
Large Motoring World’s nationwide retail websites span their latest retailer within the Surrey city of Camberley within the south, to Leeds within the North, along with its Aftersales Centre in Kent.
Yearly, Large Motoring World sells greater than 50,000 automobiles. That is anticipated to rise to shut to 70,000 in 2025.
Invoice Fennell, chief ombudsman and MD of The Motor Ombudsman, stated: “We’re delighted to begin the yr by welcoming the Large Motoring World retail community to our Codes of Apply, additional enhancing the extent of protection supplied to shoppers, and used automobile patrons particularly.
“It is a enterprise that clearly demonstrates a ardour for doing the perfect for his or her clients, underlined by the numerous accolades which have been awarded to this organisation.
“We look forward to working closely and supporting Big Motoring World as we start our journey with them, and to sharing our expertise and best practice with their teams across the country.”
