Vertu Motors has renewed its partnership with on-line aftersales reserving platform SecretService, the franchise arm of BookMyGarage.
Vertu Motors signed up with SecretService in 2019 to spice up its aftersales bookings with motorists of older autos, who are inclined to go for unbiased storage service suppliers.
BookMyGarage CEO Douglas Rotberg stated: “Our platform has helped to drive incremental enterprise to the Vertu community.
“We fill the vacant slots in workshops which would otherwise go unused at fixed costs, which are typically lower than those customers would perceive to be the going rate at a franchised dealership. It makes SecretService a lucrative revenue stream.”
David Crane, chief operations officer at Vertu Motors plc, stated: “It’s robust to face out in a extremely aggressive trade, which is pushed by customer support, status and value-for-money.
“The SecretService platform has helped us attain conquest, model associated clients, who need to ebook at brief discover or discover final minute cancelled slots that change into accessible.
“A significant number of customers who have come to us via the SecretService platform have remained loyal to their respective dealerships, with many now booking direct. However, our ongoing relationship with SecretService is an important part of our customer conquest activity.”
